At 000taya, we believe that gaming should always be fun — never a source of stress, financial hardship, or harm. We are committed to providing Filipino players with the tools, information, and support they need to keep their gaming experience safe, enjoyable, and within their means.
000taya gives every registered player direct access to a full suite of responsible gaming tools — right inside your account dashboard. These tools are free, easy to use, and take effect immediately.
Set a daily, weekly, or monthly cap on how much you can deposit into your 000taya account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 24-hour cooling-off period.
Define the maximum amount you are comfortable losing within a set time period. When your loss limit is reached, 000taya will automatically restrict further wagering until the period ends. This tool helps you stay in control of your bankroll without relying on willpower alone.
Set a maximum session duration so that 000taya automatically logs you out after a defined period of play. You can also enable on-screen reminders at regular intervals — for example, every 30 or 60 minutes — to keep you aware of how long you have been playing.
If you feel that your gaming is getting out of hand, you can request a self-exclusion at any time. Choose a temporary exclusion period (30, 60, or 90 days) or a permanent exclusion. During exclusion, your account is locked and you cannot deposit, wager, or access the platform.
Enable periodic reality check notifications that appear on-screen during your gaming session. Each notification shows your current session duration and net gaming activity — wins and losses — so you always have a clear picture of where you stand before deciding to continue or stop.
Need a short break without committing to a full self-exclusion? A cool-off period temporarily suspends your account for 24 hours, 48 hours, or up to 7 days. During this time, you cannot log in or place bets. It's a useful reset when you feel you need a breather.
Setting up your responsible gaming tools on 000taya is straightforward. Here's how to get started:
Access your 000taya account using your registered mobile number or email and password. All responsible gaming tools are available from your account dashboard once you are logged in.
Navigate to the "Responsible Gaming" section within your account settings. This section is clearly labelled and accessible from the main account menu at any time.
Select the tool you want to activate — deposit limit, loss limit, session limit, cool-off, or self-exclusion. Each tool has a clear description and configuration options to suit your needs.
Enter your preferred limit amount or time period. Confirm your selection. Restrictions take effect immediately. Increases to limits require a mandatory 24-hour waiting period for your protection.
If you need help activating any tool, or if you want to request a self-exclusion urgently, contact the 000taya support team via live chat 24/7. Self-exclusion requests are processed immediately upon verification.
We recommend reviewing your responsible gaming settings regularly — especially after a big win or loss. Your circumstances change, and your limits should reflect your current situation, not just how you felt when you first signed up.
Problem gambling can develop gradually and is not always easy to recognise in yourself. Here are some common warning signs that your gaming may be becoming a problem. If several of these apply to you, we strongly encourage you to use our self-exclusion tools or seek support.
Spending more money on gambling than you can afford, or borrowing money to fund your gaming activity.
Chasing losses — continuing to gamble in an attempt to win back money you have already lost.
Feeling anxious, irritable, or restless when you are not gambling, or when you try to cut down.
Hiding your gambling activity from family members, friends, or colleagues out of shame or fear of judgment.
Spending significantly more time gambling than you originally intended, or losing track of time while playing.
Neglecting work, studies, family responsibilities, or personal health because of time or money spent on gambling.
Gambling to escape stress, loneliness, depression, or other emotional difficulties rather than for entertainment.
Feeling unable to stop gambling even when you want to, or after promising yourself or others that you would cut down.
Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to use our responsible gaming tools or speak to a support professional.
Have you ever gambled with money that was meant for essential expenses like rent, food, or bills?
Have you ever lied to someone close to you about how much time or money you spend on gambling?
Do you find yourself thinking about gambling frequently, even when you are doing other things?
Have you tried to stop or reduce your gambling but found it difficult or impossible to do so?
Has gambling ever caused significant problems in your relationships, work, or financial situation?
Do you feel the need to gamble with larger and larger amounts to get the same level of excitement?
Self-exclusion is one of the most powerful tools available to players who feel their gambling is becoming a problem. At 000taya, we take self-exclusion seriously — it is not just a checkbox. When you request a self-exclusion, your account is immediately locked and you will not be able to access the platform, deposit funds, or place bets for the duration of your chosen exclusion period.
Temporary self-exclusion options are available for 30, 60, or 90 days. During this period, 000taya will also suppress any marketing communications to your registered email or mobile number so you are not tempted to return before you are ready.
Permanent self-exclusion is also available for players who decide they no longer wish to gamble. A permanent exclusion closes your account indefinitely. If you choose this option, please be aware that it cannot be reversed — this is by design, to protect you.
To request a self-exclusion, go to Account Settings → Responsible Gaming → Self-Exclusion, or contact our support team directly via live chat. Self-exclusion requests submitted through live chat are processed within minutes.
000taya is committed to operating a responsible gaming environment that aligns with PAGCOR's player protection framework and the standards expected of licensed online gaming operators in the Philippines. Our responsible gaming programme is not just a legal requirement — it reflects our genuine belief that player wellbeing comes before revenue.
We train our customer support team to recognise signs of problem gambling and to respond with empathy and practical assistance. If a support agent identifies behaviour that may indicate a problem, they are empowered to proactively reach out to the player and offer responsible gaming tools.
We also conduct regular reviews of player activity patterns to identify accounts that may benefit from responsible gaming interventions. Where we identify a concern, we will contact the player directly — not to restrict their fun, but to make sure they have the information and tools they need to stay in control.
Under Philippine law and PAGCOR regulations, online casino-style gambling is restricted to individuals aged 21 years and above. This is not a guideline — it is a legal requirement that 000taya enforces strictly through our KYC (Know Your Customer) verification process.
Every new 000taya player is required to verify their age and identity before they can make a deposit or place a bet. We use government-issued Philippine identification documents — such as the PhilSys National ID, passport, or driver's licence — to confirm that all players meet the 21+ age requirement.
If you are a parent or guardian and you believe a minor may have accessed the 000taya platform, please contact our support team immediately at [email protected]. We will investigate and take immediate action to close any underage account.
⚠️ Gambling is addictive. Know when to stop.
Whether you are a new player or a seasoned one, these practical tips will help you keep your 000taya experience enjoyable and within healthy boundaries.
Decide how much you are comfortable spending before you open the app. Treat it like an entertainment budget — the same way you would budget for a night out in Makati or a movie in BGC. Once it's gone, stop for the day.
The house always has an edge over time. Approach gaming as entertainment, not as a way to make money. If you find yourself playing primarily to chase winnings or recover losses, that's a sign to take a break.
Step away from the screen regularly. Get up, stretch, grab a snack, and check in with yourself. How are you feeling? Are you still having fun? A short break gives you perspective and helps prevent impulsive decisions.
Avoid playing when you are tired, stressed, emotionally upset, or under the influence of alcohol. These states impair judgment and can lead to decisions you would not make with a clear head.
If you are worried about your gambling habits, talk to a trusted friend, family member, or professional. Keeping it to yourself makes it harder to address. There is no shame in asking for help — it takes courage.
000taya provides a full transaction and gaming history in your account dashboard. Review it regularly — seeing your actual spending and time patterns in black and white can be a powerful reality check.
000taya is here to make sure your gaming experience stays fun, fair, and within your control. Explore our games knowing that your wellbeing is always our priority.
21+ only. Gambling is addictive. Know when to stop. If gambling is affecting your life, please use our self-exclusion tools or seek professional support.